Home About us Privacy policy Terms and condition Contact us Vendor registration

Privacy policy

Home / Privacy policy

Privacy Policy

Effective Date: July 14, 2026

Welcome to Dash Bite. Your privacy is important to us. This Privacy Policy explains how Dash Bite collects, uses, stores, and protects your information when you use our applications, including the Customer App, Delivery Partner App, and Vendor App.

If you have any questions regarding this Privacy Policy, please contact us at:

Email: hellosd143@gmail.com

1. Information We Collect

Depending on how you use Dash Bite, we may collect the following information:

Personal Information

  • Name

  • Email Address

  • Mobile Number

  • Delivery Address

  • Profile Photo (if provided)

Location Information

We collect your precise or approximate location when you grant permission.

Location is used to:

  • Show nearby restaurants, grocery stores, pharmacies, and vendors.

  • Calculate delivery charges.

  • Track delivery orders.

  • Help delivery partners navigate to pickup and delivery locations.

  • Improve delivery accuracy.

Location is collected only while the app is being used or when delivery tracking is active, depending on the app features.

2. Microphone Permission

Dash Bite may request microphone permission only when voice search or voice input features are used.

The microphone is not used to record conversations and is only activated when you choose to use voice search.

3. Bluetooth Permissions

Some features may require Bluetooth permissions to communicate with nearby Bluetooth devices such as printers or supported accessories.

Bluetooth permissions are used for:

  • Connecting supported Bluetooth devices.

  • Printing receipts (Vendor App).

  • Nearby device communication where applicable.

Bluetooth data is never sold or shared for advertising purposes.

4. Internet Access

Internet permission is required for:

  • Logging in

  • Browsing products

  • Placing orders

  • Receiving notifications

  • Synchronizing order information

  • Processing payments

5. Foreground Service

The Vendor App uses Android Foreground Services to ensure reliable background operations.

Foreground services may be used for:

  • Real-time order synchronization.

  • Instant order notifications.

  • Maintaining active connections while processing orders.

  • Reliable delivery of important business updates.

6. Battery Optimization Permission

The Vendor App may request permission to ignore battery optimization.

This permission helps ensure:

  • Timely order notifications.

  • Continuous order synchronization.

  • Reliable background processing.

Users may decline this permission without affecting basic app functionality.

7. Delivery Partner Features

The Delivery Partner App may collect location information during active deliveries to:

  • Display navigation.

  • Update customers with live delivery status.

  • Verify pickups and deliveries.

  • Improve delivery efficiency.

Location tracking stops when delivery tracking is no longer required.

8. Customer Features

Customers can:

  • Browse restaurants.

  • Order food.

  • Order groceries.

  • Order medicines.

  • Send parcels.

  • Shop from local vendors.

Location permission helps display nearby services and accurate delivery estimates.

9. Vendor Features

Vendor accounts may use:

  • Bluetooth printers.

  • Order synchronization.

  • Push notifications.

  • Foreground services.

  • Background processing for receiving new orders.

These features ensure smooth business operations.

10. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no internet transmission is completely secure.

11. Sharing Information

We do not sell your personal information.

We may share information only with:

  • Delivery partners (for fulfilling orders)

  • Vendors (to prepare your orders)

  • Payment service providers

  • Government authorities where required by law

12. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

13. Children's Privacy

Dash Bite is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

14. Your Rights

Depending on your location, you may have the right to:

  • Access your information.

  • Correct inaccurate information.

  • Delete your account.

  • Request deletion of your personal data.

To make such requests, contact:

Email: hellosd143@gmail.com

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately after being published.

We encourage users to review this page periodically.

16. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Dash Bite

Email: hellosd143@gmail.com